Privacy Policy

At BrewNest Barista Café (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with us:

• Personal Information: Name, email address, phone number, and payment details when you place an order or contact us.
• Usage Data: Information about how you use our website—such as pages visited, time spent, browser type, and device information.
• Cookies & Tracking: We use cookies to improve your experience, analyze site traffic, and personalize content.

2. How We Use Your Information

We use your data for purposes such as:

• Processing and fulfilling your orders.
• Providing customer support and responding to your inquiries.
• Improving our website, menu offerings, and user experience.
• Sending updates, offers, and promotional messages (with your consent).
• Ensuring compliance with applicable laws and security measures.

3. Sharing of Information

We value your trust and do not sell or rent your personal information. We may share information only in these cases:

• With trusted third-party service providers (e.g. payment gateways, delivery partners).
• When required by law, court order, or government regulation.
• To protect the safety, rights, and property of BrewNest or our customers.

4. Data Security

We use reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission or storage is completely secure. You share information at your own risk.

5. Your Rights & Choices

• You can request access to, correction of, or deletion of your personal data.
• You can opt out of promotional emails at any time using the unsubscribe link.
• You can manage cookie preferences through your browser settings.

6. Cookies Policy

Our site uses cookies to enhance user experience and track website performance. You may choose to disable cookies in your browser, but some features of the site may not function properly.

7. Third-Party Services

Our website may contain links to third-party platforms (e.g. social media, delivery partners, or payment systems). We are not responsible for their privacy practices and encourage you to review their policies separately.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised effective date. Continued use of our Services after changes constitutes acceptance of the updated policy.