Effective Date: [Insert date]
Welcome to BrewNest Barista Café (“we”, “us”, “our”). These Terms & Conditions (“T&Cs”) govern your access to and use of our website, services, and physical premises (collectively, “Services”). By using our Services, you agree to comply with and be bound by these terms.
1.1 Eligibility: You must be at least 18 years old (or the legal age in your jurisdiction) to use our Services.
1.2 Acceptance of Terms: If you do not agree to these T&Cs, please refrain from using our Services.
Account Registration: If registration is required, you agree to provide accurate, current, and complete information and maintain the security of your credentials.
Placing an Order: When you place an order, you are offering to purchase. We reserve the right to accept or reject any order.
Prices: All prices are in BDT and may change without notice. Typographical errors will not bind us.
Payment: You agree to pay for all purchases through approved payment methods before order processing.
Refunds / Cancellations: Refunds are discretionary and subject to local consumer laws. Customized items are non-refundable.
Delivery Zones: Delivery may be limited to specific areas. Fees may apply.
Delivery Time: Estimated times are not guaranteed and may vary due to external factors.
Pickup / Dine-In: Please collect your order within the given time. We are not liable for spoilage after reasonable delay.
All content—logos, text, images, videos—is owned or licensed by BrewNest and protected under applicable copyright and trademark laws. You may not reproduce or distribute any materials without written permission.
Reviews & Feedback: By submitting reviews or comments, you grant us a worldwide, royalty-free license to use and display such content.
You are responsible for ensuring your content does not violate any laws or rights of others. We may remove inappropriate or unlawful content at our discretion.
Our Services are provided “as is” without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from use of our Services. Our total liability shall not exceed the amount paid by you for the relevant service.
We are not responsible for delays or failures caused by factors beyond our control, including natural disasters or technical failures.
You agree to defend and hold harmless BrewNest, its affiliates, employees, and agents from any claims or damages resulting from your violation of these Terms or applicable law.
We collect and process data according to our Privacy Policy. By using our Services, you consent to such processing.
We may suspend or terminate your access to our Services at any time, without notice, if you violate these Terms or act in a way that harms other users or our reputation.
These Terms are governed by the laws of Bangladesh. Any disputes shall be resolved through mediation or the competent courts of Dhaka.